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Continuing Professional Education (CPE)

120 South Riverside Plaza
Suite 2190
Chicago, IL 60606
Phone: 312/899-4000
Accredited Provider
FNCE 2020: Bold Approaches to Fierce Conversations
Academy Center for Professional Development
Recorded pre-approved CPE Activity: 175 Lectures/Webinars
No matter their position, status or setting, nutrition professionals often face challenging situations that require difficult conversations. Establishing consensus with colleagues in a collaborative environment, giving a patient or client a tough bit of news, addressing a sensitive situation in the office – these very different scenarios all require effective communication and a confident presence . In this interactive session, renowned consultant Cindy Novotny will equip you with skills and tools you can use to master tricky situations in ways that will maximize your strengths while suiting your personality. Leave prepared to have any fierce conversation!

Planned with the Academy's Committee for Lifelong Learning

Learning Objectives:
Construct conversations from a foundation of confidence and compassion
Identify behavior styles, and adjust to your own style for best outcomes
Demonstrate approaches that leverage your expertise and establish a position of trust
2.1.6 Evaluates the effectiveness of the communication.
2.2.5 Demonstrates conflict resolution and mediation skills.
3.1.1 Identifies strengths and opportunities for self-improvement and improvement in others.
Start Date End Date Country State/Province City
10/18/2020 10/18/2023 USA